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MOST FREQUENTLY ASKED QUESTIONS
Questions:

Q1   - My transmission has a leak, how much will it cost for repair?
Q2   - Is it safe to drive my transmission while leaking transmission fluid?
Q3   - What will it cost to rebuilt my transmission?
Q4   - What is the life expectancy of a transmission?
Q5   - What are "shift kits?"
Q6   - What if my transmission fluid level is high?
Q7   - If I describe symptoms of my transmission, can you assess the problem?
Q8   - What should I do if my transmission malfunctions after your company rebuilds it?
Q9   - How do I choose a reputable repair facility?
Q10 - What does, "scanning a transmission" do?
Q11 - Is brown to black fluid bad?
Q12 - How often should I service my transmission?
Q13-  Should I have the transmission "flushed" or serviced conventionally?
Q14 - What's the difference between transmission service and a flush?
Q15 - The estimate includes "soft parts" but not "hard parts. What's the difference?


Answers:

A1 - My transmission has a leak, how much will it cost for repair?

We recommend that you bring your transmission in for a free transmission diagnostic. We ask that you do
this because leaks can come from pumps, shift lever seal(s), kickdown seal, electrical connection(s), governor cover, speedometer, rear output seal or axle seals, servo cover(s), filler tube, throttle cable, pan, side cover, cooler lines, and differential cover and so on.

A2 - Is it safe to drive my transmission while leaking transmission fluid?

To mitigate damages and keep the cost of repair to your transmission low, we ask that you have it towed to a qualified transmission repair facility of your choice for service. Driving your transmission without fluid may cause more damage to your transmission depending on the extent of the transmission fluid leak.

A3 - What will it cost to rebuild my transmission?

When determining pricing for a rebuilt, we look at the following areas of your vehicle and transmission; year, make, model, model of transmission, damaged core parts and overhaul kits. The best way to get an accurate quote is to bring your transmission in to our facility and we will be more than happy to help you.

A4 - What is the life expectancy of a transmission?

There is no right answer for this question. If you service your transmission every 6,000 miles and ensure
your radiator is cooling your engine and transmission you will expand the life of your transmission. Also
depending on how hard the transmission is worked (towing, racing, traveling) the life of your transmission
may vary. We would like to recommend that you service your transmission, have a fluid change every 6,000 miles and drive with care.

A5 - What are "shift kits?"

A shift kit is an aftermarket service pack that has been researched and developed to compensate for design
deficiencies discovered in a particular transmission.

A6 - What if my transmission fluid level is high?

Topping off transmission fluid would not damaged or cause irregularties in your transmission or it's
function. We recommend that you service it every 6,000 miles to ensure optimal performance.

A7 - If I describe symptoms of my transmission, can you assess the problem?

We do ask for our customers input during the initial external inspection, ultimately we will have our seasoned transmission builder perform a standard external transmission check to get an idea of what could be causing the problem you described.

A8 - What should I do if my transmission malfunctions after your company rebuilds it?

We offer a 12 month/12,000 mile warranty on all our transmission builds. Bring it in and we will be more than happy to assist you.

A9 - How do I choose a reputable repair facility?

In today's world of business you have to establish a solid relationship with a repair facility of your choice,
trust them and have them work on your vehicle. Some important questions you might want to ask before choosing a repair facility:

- Does the repair facility have a business license?
- Is the repair facility registered with the Bureau of Automotive Repair?
- Are the builder exerpeinced?
- Does the repair shop offer a warranty?
- How long has the technician been building transmissions?
- Has the builder worked on your type of transmission before?

A10 - What does, "scanning a transmission" do?

If your transmission is computer controlled, our technician will connect a Snap-on Solus Scanner to your transmission and view all error codes describing the problem. We can then determine where the problem
may be accuring.

A11 - Is brownish black fluid bad?

In some instances yes, but not always. During the course of your transmissions lifespan the fluid will begin to change color. If you see metal shavings on your dipstick, that is an indication of a transmission that has or may have future problems and needs service.

A12 - How often should I service my Transmission?

There is no right answer for this question and varies depending on usage of your vehicle. We recommend
a transmission fluid exchange every 6,000 miles.

A13 - Should I have the transmission "flushed" or serviced conventionally?

A total transmission flush involves hooking up a special unit to the cooler lines of a transmission and
performing a complete exchange of transmission fluid.

A14 - What's the difference between transmission service and a flush?

A transmission service consists of a test drive, removing the transmission pan, draining the fluid, changing the filter and pan gasket, test driving again, and adjusting the linkage and bands if necessary.

A flush consists of attaching a machine to the transmission and removing virtually all of the fluid and replacing it with new fluid. Unless the pan is removed, the filter cannot be changed. At some facilities, the vehicle is not test driven or the linkage and bands adjusted.

A15 - The estimate includes, "soft parts" but not, "hard parts". What's the difference?

Soft parts include clutches, bands, overhauls kit, filter, internal sealing rings, bushings, external seals and gaskets. These are the parts, along with a torque converter, that are always replaced during an overhaul
of a transmission.

Upon internal inspection, some major component parts may also need to be replaced such as the pump,
a clutch drum, or a planetary gear set. There's no way to know the condition of these "hard parts" before
the unit is disassembled in order to include them in an estimate. 

Automatic Transmission Center
(415) 543-2225
5620 Mission St
San Francisco, CA 94112

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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